Value-added services

Value-added services (VAS) are the extra work your warehouse does beyond receiving, storing and shipping: relabelling, price ticketing, polybagging, kit assembly, gift wrapping, palletising, stretch wrapping, inspection and so on. In LogisticaHQ you define each service once, and operators then record every time they perform it, against the order, product, pallet or document it was done for. Each record keeps who did it, when, against what and how many, which gives you a full history and, for 3PL warehouses, the activity to bill the client for.

The list of services

Open Setup > System > Value-added services. The list shows every service with how it is recorded:

The VAS list with services such as Repackaging, Gift wrapping, Kit assembly, Relabeling and Palletizing, their reference types and whether a quantity is required

Column	Meaning
Name	The service as operators see it in the VAS menu.
Description	What the service involves.
Entry	Where the service can be recorded: All, Handheld only or Web only.
Reference Type	What the service is recorded against, for example a pick ticket or a product.
Label printing	Whether recording the service prints labels.
Sub type	A code that groups services for reporting and billing.
Qty required	Whether the operator must enter how many units the service covered.

Create or change a service

Click New, or click a service's name to change it.
Fill in the dialog and click Submit.

The VAS dialog for Relabeling: Label, Description, Sub Type, Reference Type set to Product, Entry type All, Qty Required ticked and Label printing None

Field	What to enter
Label	The service's name, as it appears in the VAS menu. Required.
Description	A sentence explaining the service.
Sub Type	A code for grouping, for example Labelling. 3PL billing queries can price services by their sub type or by name. See the Billing query library.
Reference Type	What the operator scans or types to say what the service was done for. Required. One of: Bin, Customer Return, License Plate, Master Truck Load, Pick Ticket, Product, Production Order, Purchase Order, Tote Master or Truck Load. Choose the document the work belongs to: gift wrapping to the pick ticket, devanning to the purchase order, stretch wrapping to the license plate.
Entry type	All to record the service from both the web and the handheld, Handheld or Web to limit it to one.
Qty Required	Tick when the operator must enter how many units the service covered, for example 200 price tickets. Leave it clear for services done once per reference, such as photographing a shipment.
Label printing	None prints nothing. One prints one label for the reference when the service is recorded. Quantity prints one label per unit recorded, useful for relabelling or price ticketing.

To remove services, tick them in the list and click Delete on the selection bar. LogisticaHQ asks you to confirm first.

Record a service

Every service appears in the VAS menu, on the web and on the handheld, according to its entry type.

The VAS menu open, listing Product labeling, Relabeling, Price ticketing, Polybagging, Kit assembly and the other services

Open VAS and click the service you performed, for example Kit assembly.
Scan or type the reference, here the pick ticket SP-0019261, and click Next. If the same code exists for several 3PL clients, LogisticaHQ asks which client it belongs to.
If the service needs a quantity, enter it and click Next.
Click Submit. LogisticaHQ confirms with Recorded, prints any labels the service is set to print, and clears the form for the next reference.

Kit assembly recorded against pick ticket SP-0019261 with a quantity of 2, ready to submit

Bill value-added services (3PL)

Recorded services are part of each client's activity. To charge for them, add a Service rule to the client's billing profile that counts or sums the records by service name or sub type. Ready-made queries are in the Billing query library, under Custom actions (VAS) by action.

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