Logs

The Logs screen collects the technical errors LogisticaHQ records: problems in someone's browser, on a handheld or on the server, each with the time, the version and the details a support engineer needs. You normally open it when something went wrong and your LogisticaHQ partner asks for the log, or to check whether an error a user reported was recorded.

Open Setup > System > Logs. The newest entries are at the top.

The Logs list with Date, Source, Type and Message columns

Read an entry

Column	Meaning
Date	How long ago the entry was recorded.
Source	Where it happened, for example web-client for the web application in someone's browser.
Type	The kind of entry, for example Error.
Message	A summary of what happened. Click it to see the whole entry.

The full entry shows the error, the page address where it happened, the LogisticaHQ version, the user and the browser or device. Click Hide to fold it again.

An expanded log entry showing the error message, the page address, the version and the browser

Find and share entries

Type in Search, or use Filters to show only one source, type or period.
Click Export to download the entries shown as a spreadsheet, to send to your partner.
Click Refresh to load entries recorded since you opened the screen.

Clear the log

Clear deletes every entry. LogisticaHQ asks you to confirm first, and the entries cannot be brought back. Export the log before you clear it if anyone may still need it.

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