Tenant

The Tenant screen holds your company's own details: its name, address, language, time zone and license, the documents LogisticaHQ prints for you, and the branding of your sign-in page. These details appear on packing slips, invoices, labels and emails, so complete every field before you go live.

Open Setup > System > Tenant. The screen has two tabs, General and Branding. Change what you need and click Update to save. Refresh reloads the saved values.

General

The Tenant screen's General tab: Alias, Company name, Phone, Language and Time zone on the left, the company address and license on the right

Company

Field	What it is
Alias	Your tenant's short name, which is also the first part of your web address, for example newtenant in newtenant.logisticahq.cloud. Set when your tenant is created. It cannot be changed here.
Company name	Your legal company name, printed on documents. Set by the implementation team. It cannot be changed here.
Phone	Your company's main phone number, printed on documents.
Language	The default language of the system. Each user can choose their own language on their profile. Users who leave it at Inherit use this one.
Time zone	Your warehouse's time zone. Dates and times on screens, documents and reports are shown in it.

Address

Enter your company address: Address 1, Unit, City, Zip/Postal code, State/Province and Country. It is the "ship from" and "bill from" address on your documents. Fill in every field, or packing slips and shipping labels will print with gaps.

License

The license shows how long your subscription runs and how many people can use LogisticaHQ at once:

Expiry: the date your current license ends.
Users: how many users can be signed in at the same time.
View certificate opens your license certificate. Email Certificate sends it by email. License agreement opens the agreement you accepted.

The License links, the Document printing list with Upload and Design links for each document, and the Custom settings box

Document printing

LogisticaHQ prints six business documents from built-in designs: the Packslip, Commercial invoice, Proforma invoice, RMA, Receiving slip and 3PL Invoice. You can replace any of them with your own design:

Design opens the document in the report designer, starting from the design in use, so you can change the layout, add your logo or rearrange fields.
Upload replaces the document with a design file (.mrt) you or your partner prepared.
Once a custom design is in use, its file name is shown. Click Delete to remove it and go back to the built-in design.

In the example above, the Receiving slip uses a custom design, ReceivingSlipReport.mrt, and the other five use the built-in designs.

Custom settings

Custom settings is a technical store of named values used by integrations and by features your LogisticaHQ partner sets up for you. It is shown as text between braces, {} when empty. Change it only when your partner asks you to: click Change to edit the values, or Clear to empty them.

Branding

The Branding tab personalises the sign-in page and the application with your company's identity:

Field	What it does
Welcome Message	A short message shown on the sign-in page, for example a greeting or a notice to your staff.
Login splash icon	The logo shown on the sign-in page.
Company logo	Your company logo, used in the application and on documents.
Login background	The picture behind the sign-in form.

For each picture, click Upload to choose an image from your computer, or Remove to go back to the LogisticaHQ default. Pictures are saved as soon as you upload or remove them.

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