Products

Your product catalog is the engine behind every transaction in CifraHQ. Every line on a purchase order, sales order, or invoice pulls its description, price, and tax code from a product record — so the more accurately you set up your products, the less your team has to type when processing orders.

How to create a Product

1. Go to Master Data > Logistics > Products.
2. Click the + Data Entry button and select New.
3. Enter a SKU (unique product code) and a Description.
4. Enter the Cost (purchase price) and Sales Price.
5. Select the Currency for this product's prices.
6. Select a Tax Code if the product is taxable.
7. Configure the product type flags (see below).
8. Save.

You can also import products in bulk using the Import option under the + Data Entry button.

What each field means

• SKU — the unique product identifier shown on all documents. Choose codes that are meaningful to your warehouse and purchasing teams.
• Description — the line description that appears on Purchase Orders, Invoices, and delivery notes. This is what your Customers and Vendors see, so make it clear and complete.
• Cost — the standard purchase cost; pre-fills as the default unit cost when this product is added to a purchase order. Update it when your supplier changes prices.
• Sales Price — the standard selling price; pre-fills when this product is added to a sales order or invoice. Can be overridden per transaction.
• Product Group — optional grouping that controls which GL accounts are used for sales and cost of goods, and how products appear in sales mix Reports.
• UPC / Barcode — used for scanning at goods receipt and for warehouse system integrations.

Product type flags

Tips

• For pack-size products, define each pack size (inner pack, box, pallet) on the product detail page with its own barcode, cost, and sales price — this means your team can scan any packaging level and CifraHQ knows exactly how many units it represents.
• Services, freight charges, and consulting fees should be set up as products with Inventory Item unchecked — they appear on Invoices like any other line but never affect stock.
• Assign products to Product Groups if you want separate GL accounts and revenue reporting by category — for example, tracking Electronics revenue separately from Accessories.
• If a product's Cost is a tiny fraction (for example 0.0015), it can round to 0.00 on screen with the default 2-decimal display. Increase the cost precision under Setup > System > Configuration > Business > Inventory > Products > Number of decimals to show for product cost (up to 6 decimals). This affects how cost is shown and entered everywhere, including the products list and production orders, without changing any stored value.

Product images and attachments

Every product can carry a set of images and a set of document attachments, both in the product detail page sidebar.

Images

Upload product photos from the Images section. CifraHQ accepts the common image formats: PNG, JPG/JPEG, GIF, BMP, WebP, TIFF, and SVG. Raster images are automatically resized into optimized thumbnails; SVG logos are stored as-is so they stay sharp at any size. Click a thumbnail to view it full size, or use the delete button to remove it.

Attachments

Use the Attachments section to keep supporting documents with the product: spec sheets, safety data sheets, certificates, manuals, or any related file. Accepted types include PDF, Word, Excel, PowerPoint, text, CSV, HTML, ZIP, and image files (up to 50 MB each). Click Upload in the section header, optionally give the file a friendly display name, and it appears as a card. Image files show a thumbnail preview; other files show a type icon. Hover a card to download or delete it. Attachments stay private to your company and are never sent to connected warehouse systems.

Related: Purchase Orders · Sales Orders · Inventory Receipts · Inventory Deliveries · Product Categories · Product Groups · Product Bundles · Warehouses · Tax Codes · Price Rules · Inventory by Location