Every business occasionally needs to reverse a transaction — a customer sends goods back, a vendor shipped the wrong item, or an invoice needs correcting. CifraHQ's returns module handles all of these with dedicated document types that restore Inventory, reverse GL postings, and keep your accounts accurate.
Authorize goods coming back from a customer. A Customer Return documents what was returned, why, and what condition it arrived in — and is the starting point for restocking Inventory or issuing a credit.
Record returned goods physically arriving at your warehouse. The receipt puts the Inventory back in stock and links to the originating Customer Return, closing the loop on the return authorization.
Process a credit from a vendor for goods you sent back or for overcharges on a vendor bill. The credit note reduces your outstanding payable and posts the reversal to the appropriate GL accounts.
Issue an additional charge to a customer after an invoice has been posted — for under-billing, additional services, or penalties. A Debit Memo increases the customer's outstanding balance without voiding the original invoice.
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